Employees

Message Pad employees are the key to our success.

We invest heavily in training and coaching and once our staff are skilled in their respective roles, we try our best to keep them. This policy has resulted in an enviable record in staff retention.

Our Group Training Coordinator and network of team leaders and mentors ensure that customer service representatives are given client-specific training and our customers often play a part in this process.

Message Pad agents are all offered the opportunity of training within the NVQ framework (Customer Service, Call Handling and Supervisory Skills).

If you are interested in working for Message Pad, send your CV and covering letter in the first instance to info@message-pad.com.